Store Terms

These store terms describe the basic conditions for ordering from Lobos Shop. They are written to be clear and practical for customers.

Products and pricing

• Product listings, availability, and pricing can change over time.
• Prices are shown in SEK unless another currency is clearly stated.
• We do our best to keep product descriptions and stock information accurate, but obvious errors may be corrected.

Orders and payment

• An order is submitted when checkout is completed successfully through Stripe.
• If a product is unavailable, incorrectly priced, or cannot be fulfilled, we may cancel the order and issue a refund.
• Available payment options may include card and other methods offered through Stripe Checkout for your region and order.

Shipping and delivery

• We currently ship within Sweden only during the first launch phase.
• A flat shipping cost is added during checkout.
• Delivery estimates are not guarantees and may vary based on carrier performance and destination.

Returns and customer accounts

• Returns are handled according to the process described on the returns page.
• If you create an account, you are responsible for keeping your login details secure.
• Orders placed while signed in may appear in your account history for easier tracking.

Store content and contact

• Store content, branding, product text, and images remain the property of Lobos Shop unless stated otherwise.
• Questions about an order, policy, or support issue can be sent through the contact page.
• These terms are intended to complement, not reduce, rights granted by applicable consumer law.